rfc2801 - RFC - Requests for Comments - Tux24 Net - Linux Unix Network


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rfc2801

Network Working Group D. Burdett Request for Comments: 2801 Commerce One Category: Informational April 2000 Internet Open Trading Protocol - IOTP Version 1.0 Status of this Memo This memo provides information for the Internet community. It does not specify an Internet standard of any kind. Distribution of this memo is unlimited. Copyright Notice Copyright (C) The Internet Society (2000). All Rights Reserved. Abstract The Internet Open Trading Protocol (IOTP) provides an interoperable framework for Internet commerce. It is payment system independent and encapsulates payment systems such as SET, Secure Channel Credit/Debit, Mondex, CyberCoin, GeldKarte, etc. IOTP is able to handle cases where such merchant roles as the shopping site, the Payment Handler, the Delivery Handler of goods or services, and the provider of customer support are performed by different parties or by one party. Table of Contents 1. Background .....................................................7 1.1 Commerce on the Internet, a Different Model .................7 1.2 Benefits of IOTP ............................................9 1.3 Baseline IOTP ..............................................10 1.4 Objectives of Document .....................................10 1.5 Scope of Document ..........................................11 1.6 Document Structure .........................................11 1.7 Intended Readership ........................................13 1.7.1 Reading Guidelines ...................................13 2. Introduction ..................................................14 2.1 Trading Roles ..............................................16 2.2 Trading Exchanges ..........................................18 2.2.1 Offer Exchange .......................................19 2.2.2 Payment Exchange .....................................21 2.2.3 Delivery Exchange ....................................24 2.2.4 Authentication Exchange ..............................26 2.3 Scope of Baseline IOTP .....................................28 Burdett Informational [Page 1] RFC 2801 IOTP/1.0 April 2000 3. Protocol Structure ............................................31 3.1 Overview ...................................................32 3.1.1 IOTP Message Structure ...............................32 3.1.2 IOTP Transactions ....................................34 3.2 IOTP Message ...............................................35 3.2.1 XML Document Prolog ..................................37 3.3 Transaction Reference Block ................................37 3.3.1 Transaction Id Component .............................38 3.3.2 Message Id Component .................................39 3.3.3 Related To Component .................................41 3.4 ID Attributes ..............................................42 3.4.1 IOTP Message ID Attribute Definition .................43 3.4.2 Block and Component ID Attribute Definitions .........44 3.4.3 Example of use of ID Attributes ......................46 3.5 Element References .........................................46 3.6 Extending IOTP .............................................48 3.6.1 Extra XML Elements ...................................49 3.6.2 Opaque Embedded Data .................................50 3.7 Packaged Content Element ...................................50 3.7.1 Packaging HTML .......................................52 3.7.2 Packaging XML ........................................53 3.8 Identifying Languages ......................................54 3.9 Secure and Insecure Net Locations ..........................54 3.10 Cancelled Transactions .....................................55 3.10.1 Cancelling Transactions ..............................55 3.10.2 Handling Cancelled Transactions ......................56 4. IOTP Error Handling ...........................................56 4.1 Technical Errors ...........................................57 4.2 Business Errors ............................................57 4.3 Error Depth ................................................58 4.3.1 Transport Level ......................................58 4.3.2 Message Level ........................................58 4.3.3 Block Level ..........................................59 4.4 Idempotency, Processing Sequence, and Message Flow .........61 4.5 Server Role Processing Sequence ............................62 4.5.1 Initiating Transactions ..............................62 4.5.2 Processing Input Messages ............................63 4.5.3 Cancelling a Transaction .............................70 4.5.4 Retransmitting Messages ..............................70 4.6 Client Role Processing Sequence ............................71 4.6.1 Initiating Transactions ..............................71 4.6.2 Processing Input Messages ............................72 4.6.3 Cancelling a Transaction .............................74 4.6.4 Retransmitting Messages ..............................74 5. Security Considerations .......................................74 5.1 Determining whether to use digital signatures ..............74 5.2 Symmetric and Asymmetric Cryptography ......................76 5.3 Data Privacy ...............................................77 Burdett Informational [Page 2] RFC 2801 IOTP/1.0 April 2000 5.4 Payment Protocol Security ..................................77 6. Digital Signatures and IOTP ...................................77 6.1 How IOTP uses Digital Signatures ...........................77 6.1.1 IOTP Signature Example ...............................80 6.1.2 OriginatorInfo and RecipientInfo Elements ............82 6.1.3 Using signatures to Prove Actions Complete Successfully .........................................83 6.2 Checking a Signature is Correctly Calculated ...............84 6.3 Checking a Payment or Delivery can occur ...................85 6.3.1 Check Request Block sent Correct Organisation ........86 6.3.2 Check Correct Components present in Request Block ....91 6.3.3 Check an Action is Authorised ........................91 7. Trading Components ............................................93 7.1 Protocol Options Component .................................96 7.2 Authentication Request Component ...........................97 7.3 Authentication Response Component ..........................98 7.4 Trading Role Information Request Component .................99 7.5 Order Component ...........................................100 7.5.1 Order Description Content ...........................101 7.5.2 OkFrom and OkTo Timestamps ..........................101 7.6 Organisation Component ....................................102 7.6.1 Organisation IDs ....................................104 7.6.2 Trading Role Element ................................105 7.6.3 Contact Information Element .........................108 7.6.4 Person Name Element .................................109 7.6.5 Postal Address Element ..............................110 7.7 Brand List Component ......................................111 7.7.1 Brand Element .......................................113 7.7.2 Protocol Brand Element ..............................115 7.7.3 Protocol Amount Element .............................116 7.7.4 Currency Amount Element .............................117 7.7.5 Pay Protocol Element ................................118 7.8 Brand Selection Component .................................120 7.8.1 Brand Selection Brand Info Element ..................122 7.8.2 Brand Selection Protocol Amount Info Element ........122 7.8.3 Brand Selection Currency Amount Info Element ........123 7.9 Payment Component .........................................123 7.10 Payment Scheme Component ..................................125 7.11 Payment Receipt Component .................................126 7.12 Payment Note Component ....................................128 7.13 Delivery Component ........................................129 7.13.1 Delivery Data Element ...............................130 7.14 Consumer Delivery Data Component ..........................132 7.15 Delivery Note Component ...................................133 7.16 Status Component ..........................................134 7.16.1 Offer Completion Codes ..............................137 7.16.2 Payment Completion Codes ............................138 7.16.3 Delivery Completion Codes ...........................140 Burdett Informational [Page 3] RFC 2801 IOTP/1.0 April 2000 7.16.4 Authentication Completion Codes .....................142 7.16.5 Undefined Completion Codes ..........................144 7.16.6 Transaction Inquiry Completion Codes ................144 7.17 Trading Role Data Component ...............................144 7.17.1 Who Receives a Trading Role Data Component ..........145 7.18 Inquiry Type Component ....................................146 7.19 Signature Component .......................................147 7.19.1 IOTP usage of signature elements and attributes .....148 7.19.2 Offer Response Signature Component ..................150 7.19.3 Payment Receipt Signature Component .................151 7.19.4 Delivery Response Signature Component ...............152 7.19.5 Authentication Request Signature Component ..........152 7.19.6 Authentication Response Signature Component .........153 7.19.7 Inquiry Request Signature Component .................153 7.19.8 Inquiry Response Signature Component ................153 7.19.9 Ping Request Signature Component ....................153 7.19.10 Ping Response Signature Component...................154 7.20 Certificate Component .....................................154 7.20.1 IOTP usage of signature elements and attributes .....154 7.21 Error Component ...........................................154 7.21.1 Error Processing Guidelines .........................157 7.21.2 Error Codes .........................................158 7.21.3 Error Location Element ..............................162 8. Trading Blocks ...............................................163 8.1 Trading Protocol Options Block ............................166 8.2 TPO Selection Block .......................................167 8.3 Offer Response Block ......................................168 8.4 Authentication Request Block ..............................169 8.5 Authentication Response Block .............................170 8.6 Authentication Status Block ...............................171 8.7 Payment Request Block .....................................171 8.8 Payment Exchange Block ....................................173 8.9 Payment Response Block ....................................173 8.10 Delivery Request Block ....................................175 8.11 Delivery Response Block ...................................176 8.12 Inquiry Request Trading Block .............................177 8.13 Inquiry Response Trading Block ............................177 8.14 Ping Request Block ........................................179 8.15 Ping Response Block .......................................179 8.16 Signature Block ...........................................181 8.16.1 Signature Block with Offer Response .................182 8.16.2 Signature Block with Payment Request ................182 8.16.3 Signature Block with Payment Response ...............182 8.16.4 Signature Block with Delivery Request ...............182 8.16.5 Signature Block with Delivery Response ..............182 8.17 Error Block ...............................................183 8.18 Cancel Block ..............................................184 9. Internet Open Trading Protocol Transactions ..................184 Burdett Informational [Page 4] RFC 2801 IOTP/1.0 April 2000 9.1 Authentication and Payment Related IOTP Transactions ......185 9.1.1 Authentication Document Exchange ....................188 9.1.2 Offer Document Exchange .............................194 9.1.3 Payment Document Exchange ...........................203 9.1.4 Delivery Document Exchange ..........................209 9.1.5 Payment and Delivery Document Exchange ..............212 9.1.6 Baseline Authentication IOTP Transaction ............216 9.1.7 Baseline Deposit IOTP Transaction ...................218 9.1.8 Baseline Purchase IOTP Transaction ..................220 9.1.9 Baseline Refund IOTP Transaction ....................222 9.1.10 Baseline Withdrawal IOTP Transaction ................224 9.1.11 Baseline Value Exchange IOTP Transaction ............226 9.1.12 Valid Combinations of Document Exchanges ............230 9.1.13 Combining Authentication Transactions with other Transactions ........................................234 9.2 Infrastructure Transactions ...............................235 9.2.1 Baseline Transaction Status Inquiry IOTP Transaction 235 9.2.2 Baseline Ping IOTP Transaction ......................241 10. Retrieving Logos .............................................244 10.1 Logo Size .................................................245 10.2 Logo Color Depth ..........................................245 10.3 Logo Net Location Examples ................................246 11. Brands .......................................................246 11.1 Brand Definitions and Brand Selection .....................246 11.1.1 Definition of Payment Instrument ....................247 11.1.2 Definition of Brand .................................247 11.1.3 Definition of Dual Brand ............................248 11.1.4 Definition of Promotional Brand .....................248 11.1.5 Identifying Promotional Brands ......................249 11.2 Brand List Examples .......................................251 11.2.1 Simple Credit Card Based Example ....................252 11.2.2 Credit Card Brand List Including Promotional Brands..253 11.2.3 Brand Selection Example .............................254 11.2.4 Complex Electronic Cash Based Brand List ............255 12. IANA Considerations ..........................................257 12.1 Codes Controlled by IANA ..................................257 12.2 Codes not controlled by IANA ..............................263 13. Internet Open Trading Protocol Data Type Definition ..........263 14. Glossary .....................................................277 15. References ...................................................284 16. Author's Address .............................................287 17. Full Copyright Statement .....................................290 Burdett Informational [Page 5] RFC 2801 IOTP/1.0 April 2000 Table of Figures Figure 1 IOTP Trading Roles 16 Figure 2 Offer Exchange 19 Figure 3 Payment Exchange 22 Figure 4 Delivery Exchange 25 Figure 5 Authentication Exchange 27 Figure 6 IOTP Message Structure 33 Figure 7 An IOTP Transaction 34 Figure 8 Example use of ID attributes 46 Figure 9 Element References 48 Figure 10 Signature Digests 79 Figure 11 Example use of Signatures for Baseline Purchase 81 Figure 12 Checking a Payment Handler can carry out a Payment 87 Figure 13 Checking a Delivery Handler can carry out a Delivery 90 Figure 14 Trading Components 94 Figure 15 Brand List Element Relationships 113 Figure 16 Trading Blocks 164 Figure 17 Payment and Authentication Message Flow Combinations 187 Figure 18 Authentication Document Exchange 190 Figure 19 Brand Dependent Offer Document Exchange 196 Figure 20 Brand Independent Offer Exchange 198 Figure 21 Payment Document Exchange 204 Figure 22 Delivery Document Exchange 210 Figure 23 Payment and Delivery Document Exchange 214 Figure 24 Baseline Authentication IOTP Transaction 217 Figure 25 Baseline Deposit IOTP Transaction 219 Figure 26 Baseline Purchase IOTP Transaction 221 Figure 27 Baseline Refund IOTP Transaction 223 Figure 28 Baseline Withdrawal IOTP Transaction 225 Figure 29 Baseline Value Exchange IOTP Transaction 228 Figure 30 Baseline Value Exchange Signatures 230 Figure 31 Valid Combinations of Document Exchanges 231 Figure 32 Baseline Transaction Status Inquiry 238 Figure 33 Baseline Ping Messages 242 Burdett Informational [Page 6] RFC 2801 IOTP/1.0 April 2000 1. Background The Internet Open Trading Protocol (IOTP) provides an interoperable framework for Internet commerce. It is payment system independent and encapsulates payment systems such as SET, Mondex, CyberCash, DigiCash, GeldKarte, etc. IOTP is able to handle cases where such merchant roles as the shopping site, the Payment Handler, the Delivery Handler of goods or services, and the provider of customer support are performed by different parties or by one party. The developers of IOTP seek to provide a virtual capability that safely replicates the real world, the paper based, traditional, understood, accepted methods of trading, buying, selling, value exchanging that has existed for many hundreds of years. The negotiation of who will be the parties to the trade, how it will be conducted, the presentment of an offer, the method of payment, the provision of a payment receipt, the delivery of goods and the receipt of goods. These are events that are taken for granted in the course of real world trade. IOTP has been produced to provide the same for the virtual world, and to prepare and provide for the introduction of new models of trading made possible by the expanding presence of the virtual world. The other fundamental ideal of the IOTP effort is to produce a definition of these trading events in such a way that no matter where produced, two unfamiliar parties using electronic commerce capabilities to buy and sell that conform to the IOTP specifications will be able to complete the business safely and successfully. In summary, IOTP supports: o Familiar trading models o New trading models o Global interoperability The remainder of this section provides background to why IOTP was developed. The specification itself starts in the next chapter. 1.1 Commerce on the Internet, a Different Model The growth of the Internet and the advent of electronic commerce are bringing about enormous changes around the world in society, politics and government, and in business. The ways in which trading partners communicate, conduct commerce, are governed have been enriched and changed forever. Burdett Informational [Page 7] RFC 2801 IOTP/1.0 April 2000 One of the very fundamental changes about which IOTP is concerned is taking place in the way consumers and merchants trade. Characteristics of trading that have changed markedly include: o Presence: Face-to-face transactions become the exception, not the rule. Already with the rise of mail order and telephone order placement this change has been felt in western commerce. Electronic commerce over the Internet will further expand the scope and volume of transactions conducted without ever seeing the people who are a part of the enterprise with whom one does business. o Authentication: An important part of personal presence is the ability of the parties to use familiar objects and dialogue to confirm they are who they claim to be. The seller displays one or several well known financial logos that declaim his ability to accept widely used credit and debit instruments in the payment part of a purchase. The buyer brings government or financial institution identification that assures the seller she will be paid. People use intangibles such as personal appearance and conduct, location of the store, apparent quality and familiarity with brands of merchandise, and a good clear look in the eye to reinforce formal means of authentication. o Payment Instruments: Despite the enormous size of bank card financial payments associations and their members, most of the world's trade still takes place using the coin of the realm or barter. The present infrastructure of the payments business cannot economically support low value transactions and could not survive under the consequent volumes of transactions if it did accept low value transactions. o Transaction Values: New meaning for low value transactions arises in the Internet where sellers may wish to offer for example, pages of information for fractions of currency that do not exist in the real world. o Delivery: New modes of delivery must be accommodated such as direct electronic delivery. The means by which receipt is confirmed and the execution of payment change dramatically where the goods or services have extremely low delivery cost but may in fact have very high value. Or, maybe the value is not high, but once delivery occurs the value is irretrievably delivered so payment must be final and non-refundable but delivery nonetheless must still be confirmed before payment. Incremental delivery such as listening or viewing time or playing time are other models that operate somewhat differently in the virtual world. Burdett Informational [Page 8] RFC 2801 IOTP/1.0 April 2000 1.2 Benefits of IOTP ELECTRONIC COMMERCE SOFTWARE VENDORS Electronic Commerce Software Vendors will be able to develop e- commerce products which are more attractive as they will inter- operate with any other vendors' software. However, since IOTP focuses on how these solutions communicate, there is still plenty of opportunity for product differentiation. PAYMENT BRANDS IOTP provides a standard framework for encapsulating payment protocols. This means that it is easier for payment products to be incorporated into IOTP solutions. As a result the payment brands will be more widely distributed and available on a wider variety of platforms. MERCHANTS There are several benefits for Merchants: o they will be able to offer a wider variety of payment brands, o they can be more certain that the customer will have the software needed to complete the purchase o through receiving payment and delivery receipts from their customers, they will be able to provide customer care knowing that they are dealing with the individual or organisation with which they originally traded o new merchants will be able to enter this new (Internet) market- place with new products and services, using the new trading opportunities which IOTP presents BANKS AND FINANCIAL INSTITUTIONS There are also several benefits for Banks and Financial Institutions: o they will be able to provide IOTP support for merchants o they will find new opportunities for IOTP related services: - providing customer care for merchants - fees from processing new payments and deposits Burdett Informational [Page 9] RFC 2801 IOTP/1.0 April 2000 o they have an opportunity to build relationships with new types of merchants CUSTOMERS For Customers there are several benefits: o they will have a larger selection of merchants with whom they can trade o there is a more consistent interface when making the purchase o there are ways in which they can get their problems fixed through the merchant (rather than the bank!) o there is a record of their transaction which can be used, for example, to feed into accounting systems or, potentially, to present to the tax authorities 1.3 Baseline IOTP This specification is Baseline IOTP. It is a Baseline in that it contains ways of doing trades on the Internet which are the most common, for example purchases and refunds. The group that has worked on the IOTP see an extended version being developed over time but feel a need to focus on a limited function but completely usable specification in order that implementers can develop solutions that work now. During this period it is anticipated that there will be no changes to the scope of this specification with the only changes made being limited to corrections where problems are found. Software solutions have been developed based on earlier versions of this specification (for example version 0.9 published in early 1998 and earlier revisions of version 1.0 published during 1999) which prove that the IOTP works. 1.4 Objectives of Document The objectives of this document are to provide a specification of version 1.0 of the Internet Open Trading Protocols which can be used to design and implement systems which support electronic trading on the Internet using the Internet Open Trading Protocols. Burdett Informational [Page 10] RFC 2801 IOTP/1.0 April 2000 The purpose of the document is: o to allow potential developers of products based on the protocol to develop software/hardware solutions which use the protocol o to allow the financial services industry to understand a developing electronic commerce trading protocol that encapsulates (without modification) any of the current or developing payment schemes now being used or considered by their merchant customer base 1.5 Scope of Document The protocol describes the content, format and sequences of messages that pass among the participants in an electronic trade - consumers, merchants and banks or other financial institutions, and customer care providers. These are required to support the electronic commerce transactions outlined in the objectives above. The protocol is designed to be applicable to any electronic payment scheme since it targets the complete purchase process where the movement of electronic value from the payer to the payee is only one, but important, step of many that may be involved to complete the trade. Payment Scheme which IOTP could support include MasterCard Credit, Visa Credit, Mondex Cash, Visa Cash, GeldKarte, eCash, CyberCoin, Millicent, Proton, etc. Each payment scheme contains some message flows which are specific to that scheme. These scheme-specific parts of the protocol are contained in a set of payment scheme supplements to this specification. The document does not prescribe the software and processes that will need to be implemented by each participant. It does describe the framework necessary for trading to take place. This document also does not address any legal or regulatory issues surrounding the implementation of the protocol or the information systems which use them. 1.6 Document Structure The document consists of the following sections: o Section 1 - Background: This section gives a brief background on electronic commerce and the benefits IOTP offers. Burdett Informational [Page 11] RFC 2801 IOTP/1.0 April 2000 o Section 2 - Introduction: This section describes the various Trading Exchanges and shows how these trading exchanges are used to construct the IOTP Transactions. This section also explains various Trading Roles that would participate in electronic trade. o Section 3 - Protocol Structure: This section summarises how various IOTP transactions are constructed using the Trading Blocks and Trading Components that are the fundamental building blocks for IOTP transactions. All IOTP transaction messages are well formed XML documents. o Section 4 - IOTP Error Handling: This section describes how to process exceptions and errors during the protocol message exchange and trading exchange processing. This section provides a generic overview of the exception handling. This section should be read carefully. o Section 5 - Security Considerations: This section considers from an IETF perspective, how IOTP addresses security. It includes: how to determine whether to use digital signatures with IOTP, how IOTP address data privacy, and how security built into payment protocols relate to IOTP security. o Section 6 - Digital Signatures and IOTP: This section provides an overview of how IOTP uses digital signatures; how to check a signature is correctly calculated and how the various Trading Roles that participate in trade should check signatures when required. o Section 7 - Trading Components: This section defines the XML elements required by Trading Components. o Section 8 - Trading Blocks: This section describes how Trading Blocks are constructed from Trading Components. o Section 9 - Internet Open Trading Protocol Transactions: This section describes all the IOTP Baseline transactions. It refers to Trading Blocks and Trading Components and Signatures. This section doesn't directly link error handling during the protocol exchanges, the reader is advised to understand Error Handling as defined in section before reading this section. o Section 10 - Retrieving Logos: This section describes how IOTP specific logos can be retrieved. Burdett Informational [Page 12] RFC 2801 IOTP/1.0 April 2000 o Section 11 - Brands: This section provides: an overview of Brand Definitions and Brand Selection which describe how a Consumer can select a Brand from a list provided by the Merchant; as well as some examples of Brand Lists. o Section 12 - IANA Considerations: This section describes how new values for codes used by IOTP are co-ordinated. o Section 13 - Internet Open Trading Protocol Data Type Definition: This section contains the XML Data Type Definitions for IOTP. o Section 14 - Glossary. This describes all the major terminology used by IOTP. o Section 15 - A list of the other documents referenced by the IOTP specification. o Section 16 - The Author's Address o Section 17 - Full Copyright Statement 1.7 Intended Readership Software and hardware developers; development analysts; business and technical planners; industry analysts; merchants; bank and other payment handlers; owners, custodians, and users of payment protocols. 1.7.1 Reading Guidelines This IOTP specification is structured primarily in a sequence targeted at people who want to understand the principles of IOTP. However from practical implementation experience by implementers of earlier of versions of the protocol new readers who plan to implement IOTP may prefer to read the document in a different sequence as described below. Review the transport independent parts of the specification. This covers: o Section 14 - Glossary o Section 1 - Background o Section 2 - Introduction o Section 3 - Protocol Structure o Section 4 - IOTP Error Handling Burdett Informational [Page 13] RFC 2801 IOTP/1.0 April 2000 o Section 5 - Security Considerations o Section 9 - Internet Open Trading Protocol Transactions o Section 11 - Brands o Section 12 - IANA Considerations o Section 10 - Retrieving Logos Review the detailed XML definitions: o Section 8 - Trading Blocks o Section 7 - Trading Components o Section 6 - Digital Signatures and IOTP 2. Introduction The Internet Open Trading Protocols (IOTP) define a number of different types of IOTP Transactions: o Purchase. This supports a purchase involving an offer, a payment and optionally a delivery o Refund. This supports the refund of a payment as a result of, typically, an earlier purchase o Value Exchange. This involves two payments which result in the exchange of value from one combination of currency and payment method to another o Authentication. This supports one organisation or individual to check that another organisation or individual are who they appear to be. o Withdrawal. This supports the withdrawal of electronic cash from a financial institution o Deposit. This supports the deposit of electronic cash at a financial institution o Inquiry. This supports inquiries on the status of an IOTP transaction which is either in progress or is complete Burdett Informational [Page 14] RFC 2801 IOTP/1.0 April 2000 o Ping. This supports a simple query which enables one IOTP aware application to determine whether another IOTP application running elsewhere is working or not. These IOTP Transactions are "Baseline" transactions since they have been identified as a minimum useful set of transactions. Later versions of IOTP may include additional types of transactions. Each of the IOTP Transactions above involve: o a number of organisations playing a Trading Role, and o a set of Trading Exchanges. Each Trading Exchange involves the exchange of data, between Trading Roles, in the form of a set of Trading Components. Trading Roles, Trading Exchanges and Trading Components are described below. Burdett Informational [Page 15] RFC 2801 IOTP/1.0 April 2000 2.1 Trading Roles The Trading Roles identify the different parts which organisations can take in a trade. The five Trading Roles used within IOTP are illustrated in the diagram below. *+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+* Merchant Customer Care Provider resolves ---------- ---------------------------------------------->| Merchant | | Consumer disputes and problems |Cust.Care.| | | Provider | | ---------- | Payment Handler accepts or makes ---------- | ------------------------------------------>| Payment | | | Payment for Merchant | Handler | | | ---------- v v ---------- Consumer makes purchases or obtains ---------- | Consumer |<--------------------------------------->| Merchant | ---------- refund from Merchant ---------- ^ | Delivery Handler supplies goods or ---------- |---------------------------------------------->|Deliverer | services for Merchant | Handler | ---------- *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* Figure 1 IOTP Trading Roles Burdett Informational [Page 16] RFC 2801 IOTP/1.0 April 2000 The roles are: o Consumer. The person or organisation which is to receive and pay for the goods or services o Merchant. The person or organisation from whom the purchase is being made and who is legally responsible for providing the goods or services and receives the benefit of the payment made o Payment Handler. The entity that physically receives the payment from the Consumer on behalf of the Merchant o Delivery Handler. The entity that physically delivers the goods or services to the Consumer on behalf of the Merchant. o Merchant Customer Care Provider. The entity that is involved with customer dispute negotiation and resolution on behalf of the Merchant Roles may be carried out by the same organisation or different organisations. For example: o in the simplest case one physical organisation (e.g., a merchant) could handle the purchase, accept the payment, deliver the goods and provide merchant customer care o at the other extreme, a merchant could handle the purchase but instruct the consumer to pay a bank or financial institution, request that delivery be made by an overnight courier firm and to contact an organisation which provides 24x7 service if problems arise. Note that in this specification, unless stated to the contrary, when the words Consumer, Merchant, Payment Handler, Delivery Handler or Customer Care Provider are used, they refer to the Trading Role rather than an actual organisation. An individual organisation may take multiple roles. For example a company which is selling goods and services on the Internet could take the role of Merchant when selling goods or services and the role of Consumer when the company is buying goods or services itself. As roles occur in different places there is a need for the organisations involved in the trade to exchange data, i.e. to carry out Trading Exchanges, so that the trade can be completed. Burdett Informational [Page 17] RFC 2801 IOTP/1.0 April 2000 2.2 Trading Exchanges The Internet Open Trading Protocols identify four Trading Exchanges which involve the exchange of data between the Trading Roles. The Trading Exchanges are: o Offer. The Offer Exchange results in the Merchant providing the Consumer with the reason why the trade is taking place. It is called an Offer since the Consumer must accept the Offer if a trade is to continue o Payment. The Payment Exchange results in a payment of some kind between the Consumer and the Payment Handler. This may occur in either direction o Delivery. The Delivery Exchange transmits either the on-line goods, or delivery information about physical goods from the Delivery Handler to the Consumer, and o Authentication. The Authentication Exchange can be used by any Trading Role to authenticate another Trading Role to check that they are who they appear to be. IOTP Transactions are composed of various combinations of these Trading Exchanges. For example, an IOTP Purchase transaction includes Offer, Payment, and Delivery Trading Exchanges. As another example, an IOTP Value Exchange transaction is composed of an Offer Trading Exchange and two Payment Trading Exchanges. Trading Exchanges consist of Trading Components that are transmitted between the various Trading Roles. Where possible, the number of round-trip delays in an IOTP Transaction is minimised by packing the Components from several Trading Exchanges into combination IOTP Messages. For example, the IOTP Purchase transaction combines a Delivery Organisation Component with an Offer Response Component in order to avoid an extra Consumer request and response. Each of the IOTP Trading Exchanges is described in more detail below. For clarity of description, these describe the Trading Exchanges as though they were standalone operations. For performance reasons, the Trading Exchanges are intermingled in the actual IOTP Transaction definitions. Burdett Informational [Page 18] RFC 2801 IOTP/1.0 April 2000 2.2.1 Offer Exchange The goal of the Offer Exchange is for the Merchant to provide the Consumer with information about the trade so that the Consumer can decide whether to continue with the trade. This is illustrated in the figure below. *+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+* Consumer | Merchant STEP | | 1. Consumer decides to trade and sends information about the transaction (requests an offer) to the Merchant e.g., using HTML. C --> M Data: Information on what is being purchased (Offer Request) - outside scope of IOTP 2. Merchant checks the information provided by the Consumer, creates an Offer optionally signs it and sends it to the Consumer. C <-- M OFFER RESPONSE. Components: Status; Organisation(s) (Consumer, DelivTo, Merchant, Payment Handler, Customer Care); Order; Payment; Delivery; TradingRoleData (optional) Offer Response Signature (optional) that signs other components 3. Consumer checks the information from the Merchant and decides whether to continue. *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* Figure 2 Offer Exchange An Offer Exchange uses the following Trading Components that are passed between the Consumer and the Merchant: o the Status component is used to indicate to other parties that a valid Offer Response has been generated o the Organisation Component contains information which describes the Organisations which are taking a role in the trade: - the consumer provides information, about who the consumer is and, if goods or services are being delivered, where the goods or services are to be delivered to Burdett Informational [Page 19] RFC 2801 IOTP/1.0 April 2000 - the merchant augments this information by providing information about the merchant, the Payment Handler, the customer care provider and, if goods or services are being delivered, the Delivery Handler o the Order Component contains descriptions of the goods or services which will result from the trade if the consumer agrees to the offer. This information is sent by the Merchant to the consumer who should verify it o the Payment Component generated by the Merchant, contains details of how much to pay, the currency and the payment direction, for example the consumer could be asking for a refund. Note that there may be more than one payment in a trade o the Delivery Component, also generated by the Merchant, is used if goods or services are being delivered. This contains information about how delivery will occur, for example by post or using e-mail o the Trading Role Data component contains data the Merchant wants to forward to another Trading Role such as a Payment Handler or Delivery Handler o the "Offer Response" Signature Component, if present, digitally signs all of the above components to ensure their integrity. The exact content of the information provided by the Merchant to the Consumer will vary depending on the type of IOTP Transaction. For example: o low value purchases may not need a signature o the amount to be paid may vary depending on the payment brand and payment protocol used o some offers may not involve the delivery of any goods o a value exchange will involve two payments o a merchant may not offer customer care. Information provided by the consumer to the merchant is provided using a variety of methods, for example, it could be provided: o using [HTML] pages as part of the "shopping experience" of the consumer. Burdett Informational [Page 20] RFC 2801 IOTP/1.0 April 2000 o Using the Open Profiling Standard [OPS] which has recently been proposed, o in the form of Organisation Components associated with an authentication of a Consumer by a Merchant o as Order Components in a later version of IOTP. 2.2.2 Payment Exchange The goal of the Payment Exchange is for a payment to be made from the Consumer to a Payment Handler or vice versa using a payment brand and payment protocol selected by the Consumer. A secondary goal is to optionally provide the Consumer with a digitally signed Payment Receipt which can be used to link the payment to the reason for the payment as described in the Offer Exchange. Payment Exchanges can work in a variety of ways. The most general case where the trade is dependent on the payment brand and protocol used is illustrated in the diagram below. Simpler payment exchanges are possible. *+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+* Consumer Pay Handler | Merchant | STEP | | | 1. Consumer decides to trade and sends information about the transaction (requests an offer) to the Merchant e.g., using HTML. C --> M Information on what is being paid for (outside scope of IOTP 2. Merchant decides which payment brand, payment protocols and currencies/amounts to offer, places then in a Brand List Component and sends them to the Consumer C <-- M Components: Brand List 3. Consumer selects the payment brand, protocol and currency/amount to use, creates a Brand Selection component and sends it to the Merchant C --> M Component: Brand List Selection Burdett Informational [Page 21] RFC 2801 IOTP/1.0 April 2000 4. Merchant checks Brand Selection, creates a Payment Amount information, optionally signs it to authorise payment and sends it to the Consumer C <-- M Component: Payment; Organisation(s) (Merchant and Payment Handler); Optional Offer Response Signature that signs other components 5. Consumer checks the Payment Amount information and if OK requests that the payment starts by sending information to the Payment Handler C --------> P PAYMENT REQUEST. Components: Status, Payment; Organisations (Merchant and Payment Handler); Trading Role Data (optional); Optional Offer Response Signature that signs other components; Pay Scheme Data 6. Payment Handler checks information including optional signature and if OK starts exchanging Pay Scheme Data components for selected payment brand and payment protocol C <-------> P PAYMENT EXCHANGE. Component: Pay Scheme Data 7. Eventually payment protocol messages finish so Payment Handler sends Pay Receipt and optional signature to the Consumer as proof of payment C <-------> P PAYMENT RESPONSE. Components: Status, Pay Receipt; Payment Note; Trading Role Data (optional); Optional Offer Response Signature; Optional Payment Receipt Signature that binds the payment to the Offer 8. Consumer checks Payment Receipt is OK *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* Figure 3 Payment Exchange A Payment Exchange uses the following Trading Components that are passed between the Consumer, the Merchant and the Payment Handler: o The Brand List Component contains a list of payment brands (for example, MasterCard, Visa, Mondex, GeldKarte), payment protocols (for example SET Version 1.0, Secure Channel Credit Debit (SCCD - the name used for a credit or debit card payment where Burdett Informational [Page 22] RFC 2801 IOTP/1.0 April 2000 unauthorised access to account information is prevented through use of secure channel transport mechanisms such as SSL/TLS) as well as currencies/amounts that apply. The Merchant sends the Brand List to the Consumer. The consumer compares the payment brands, protocols and currencies/amounts on offer with those that the Consumer supports and makes a selection. o The Brand Selection Component contains the Consumer's selection. Payment brand, protocol, currency/amount and possibly protocol- specific information is sent back to the Merchant. This information may be used to change information in the Offer Exchange. For example, a merchant could choose to offer a discount to encourage the use of a store card. o the Status component is used to indicate to the Payment Handler that an earlier exchange (e.g., an Offer Exchange) has successfully completed and by the Payment Handler to indicate the completion status of the Payment Exchange. o The Organisation Components are generated by the Merchant. They contain details of the Merchant and Payment Handler Roles: - the Merchant role is required so that the Payment Handler can identify which Merchant initiated the payment. Typically, the result of the Payment Handler accepting (or making) a payment on behalf of the Merchant will be a credit or debit transaction to the Merchant's account held by the Payment Handler. These transactions are outside the scope of this version of IOTP - the Payment Handler role is required so that the Payment Handler can check that it is the correct Payment Handler to be used for the payment o The Payment Component contains details of how much to pay, the currency and the payment direction o The "Offer Response" Signature Component, if present, digitally signs all of the above components to ensure their integrity. Note that the Brand List and Brand Selection Components are not signed until the payment information is created (step 4 in the diagram) o the Trading Role Data component contains from other roles (e.g., a Merchant) that needs to be forwarded to the Payment Handler o The Payment Scheme Component contains messages from the payment protocol used in the Trade. For example they could be SET messages, Mondex messages, GeldKarte Messages or one of the other payment methods supported by IOTP. The content of the Payment Burdett Informational [Page 23] RFC 2801 IOTP/1.0 April 2000 Scheme Component is defined in the supplements that describe how IOTP works with various payment protocols. o The Payment Receipt Component contains a record of the payment. The content depends upon the payment protocol used. o The "Payment Receipt" Signature Component provides proof of payment by digitally signing both the Payment Receipt Component and the Offer Response Signature. The signature on the offer digitally signs the Order, Organisation and Delivery Components contained in the Offer. This signature effectively binds the payment to the offer. The example of a Payment Exchange above is the most general case. Simpler cases are also possible. For example, if the amount paid is not dependent on the payment brand and protocol selected then the payment information generated by step 3 can be sent to the Consumer at the same time as the Brand List Component generated by step 1. These and other variations are described in the Baseline Purchase IOTP Transaction (see section 9.1.8). 2.2.3 Delivery Exchange The goal of the Delivery Exchange is to cause purchased goods to be delivered to the consumer either online or via physical delivery. A second goal is to provide a "delivery note" to the consumer, providing details about the delivery, such as shipping tracking number. The result of the delivery may also be signed so that it can be used for customer care in the case of problems with physical delivery. The message flow is illustrated in the diagram below. *+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+* CONSUMER DELIVERY | HANDLER | Merchant | STEP | | | 1. Consumer decides to trade and sends information about what to deliver and who is to take delivery, to the Merchant e.g., using HTML. C --> M Information on what is being delivered (outside scope of IOTP) 2. Merchant checks the information provided by the Consumer, adds information about how the delivery will occur, information about the Organisations involved in the delivery and optionally sings it and sends it to the Consumer Burdett Informational [Page 24] RFC 2801 IOTP/1.0 April 2000 C <-- M Components: Delivery; Organisations (Delivery Handler, Deliver To); Order, Optional Offer Response Signature 3. Consumer checks delivery information is OK, obtains authorisation for the delivery, for example by making a payment, and sends the delivery information to the Delivery Handler C --------> D DELIVERY REQUEST. Components: Status; Delivery, Organisations: (Merchant, Delivery Handler, DelivTo); Order, Trading Role Data (optional); Optional Offer Response Signature, Optional Payment Receipt Signature (from Payment Exchange) 4. Delivery Handler checks information and authorisation. Starts or schedules delivery and creates and then sends a delivery not tot the Consumer which can optionally be signed. C <-------- D DELIVERY RESPONSE. Components: Status; Delivery Note, Trading Role Data (optional); Optional Delivery Response Signature 5. Consumer checks delivery note is OK and accepts or waits for delivery as described in the the Delivery Note. *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* Figure 4 Delivery Exchange A Delivery Exchange uses the following Trading Components that are passed between the Consumer, the Merchant and the Delivery Handler: o the Status component is used to indicate to the Delivery Handler that an earlier exchange (e.g., an Offer Exchange or Payment Exchange) has successfully completed and by the Delivery Handler to indicate the completion status of the Delivery Exchange. o The Organisation Component(s) contain details of the Deliver To, Delivery Handler and Merchant Roles: - the Deliver To role indicates where the goods or services are to be delivered to Burdett Informational [Page 25] RFC 2801 IOTP/1.0 April 2000 - the Delivery Handler role is required so that the Delivery Handler can check that she is the correct Delivery Handler to do the delivery - the Merchant role is required so that the Delivery Handler can identify which Merchant initiated the delivery o The Order Component, contains information about the goods or services to be delivered o The Delivery Component contains information about how delivery will occur, for example by post or using e-mail. o The "Offer Response" Signature Component, if present, digitally signs all of the above components to ensure their integrity. o The "Payment Receipt" Signature Component provides proof of payment by digitally signing the Payment Receipt Component and the Offer Signature. This is used by the Delivery Handler to check that delivery is authorised o The Delivery Note Component contains customer care information related to a physical delivery, or alternatively the actual "electronic goods". The Consumer's software does not interpret information about a physical delivery but should have the ability to display the information, both at the time of the delivery and later if the Consumer selects the Trade to which this delivery relates from a transaction list o The "Delivery Response" Signature Component, if present, provides proof of the results of the Delivery by digitally signing the Delivery Note and any Offer Response or Payment Response signatures that the Delivery Handler received. 2.2.4 Authentication Exchange The goal of the Authentication Exchange is to allow one Organisation, for example a financial institution, to be able to check that another Organisation, for example a consumer, is who they appear to be. An Authentication Exchange involves: o an Authenticator - the Organisation which is requesting the authentication, and o an Authenticatee - the Organisation being authenticated. Burdett Informational [Page 26] RFC 2801 IOTP/1.0 April 2000 This is illustrated in the diagram below. +*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+* Organisation 1 (Authenticatee) | Organisation 2 | (Authenticator) STEP | | 1. First Organisation, e.g., a Consumer, takes an action (for example by pressing a button on an HTML page) which requires that the Organisation is authenticated 1 --> 2 Need for Authentication (outside scope of IOTP) 2. The second Organisation generates an Authentication Request - including challenge data, and a list of the algorithms that may be used for the authentication - and/or a request for the Organisation information then sends it to the first Organisation 1 <-- 2 AUTHENTICATION REQUEST. Components: Authentication Request, Trading Role Information Request 3. The first Organisation optionally checks any signature associated with the Authentication Request then uses the specified authentication algorithm to generate an Authentication Response which is sent back to the second Organisation together with details of any Organisation information requested 1 --> 2 AUTHENTICATION RESPONSE. Component: Authentication Response, Organisation(s) 4. The Authentication Response is checked against the challenge data to check that the first Organisation is who they appear to be and the result recorded in a Status Component which is then sent back to the first Organisation. 1 <-- 2 AUTHENTICATION STATUS. Component: Status 5. The first Organisation then optionally checks the results indicated by the Status and any associated signature and takes the appropriate action or stops. *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* Figure 5 Authentication Exchange Burdett Informational [Page 27] RFC 2801 IOTP/1.0 April 2000 An Authentication Exchange uses the following Trading Components that are passed between the two Organisations: o the Authentication Request Component that requests an Authentication and indicates the authentication algorithm and optional challenge data to be used. o A Trading Role Information Request Component that requests information about an Organisation, for example a ship to address. o The Authentication Response Component which contains the challenge response generated by the recipient of the Authentication Request Component. o Organisation Components that contain the result of the Trading Role Information Request o the Status Component which contains the results of the second party's verification of the Authentication Response. 2.3 Scope of Baseline IOTP This specification describes the IOTP Transactions which make up Baseline IOTP. As described in the preface, IOTP will evolve over time. This section defines the initial conformance criteria for implementations that claim to "support IOTP." The main determinant on the scope of an IOTP implementation is the roles which the solution is designed to support. The roles within IOTP are described in more detail in section 2.1 Trading Roles. To summarise the roles are: Merchant, Consumer, Payment Handler, Delivery Handler and Customer Care Provider. Payment Handlers who can be of three types: o those who accept a payment as part of a purchase or make a payment as part of a refund, o those who accept value as part of a deposit transaction, or o those that issue value a withdrawal transaction The following table defines, for each role, the IOTP Transactions and Trading Blocks which must be supported for that role. Burdett Informational [Page 28] RFC 2801 IOTP/1.0 April 2000 Merchants ECash ECash Store Value Value Consumer Payment Delivery Issuer Acquirer Handler Handler TRANSACTIONS Purchase Must Must Merchants ECash ECash Store Value Value Consumer Payment Delivery Issuer Acquirer Handler Handler Refund Must b) Depends Authentication May Must May b) Depends Value Exchange May Must Withdrawal Must b) Depends Deposit Must b) Depends Inquiry Must Must Must May Must Must Ping Must Must Must May Must Must TRADING BLOCKS TPO Must Must Must Must TPO Selection Must Must Must Must Auth-Request a) a) a) Depends Depends Depends Auth-Reply a) a) a) Depends Depends Depends Offer Response Must Must Must Must Burdett Informational [Page 29] RFC 2801 IOTP/1.0 April 2000 Payment Must Must Request Payment Must Must Exchange Payment Must Must Response Delivery Must Must Request Delivery Must Must Response Merchants ECash ECash Store Value Value Consumer Payment Delivery Issuer Acquirer Handler Handler Inquiry Must Must Must Must Must Must Request Inquiry Must Must Must Must Must Must Response Ping Request Must Must Must Must Must Must Ping Response Must Must Must Must Must Must Signature Must Must Must Limited Must Must Error Must Must Must Must Must Must In the above table: o "Must" means that a Trading Role must support the Transaction or Trading Block. o "May" means that an implementation may support the Transaction or Trading Block at the option of the developer. o "Depends" means implementation of the Transaction or Trading Block depends on one of the following conditions: - if Baseline Authentication IOTP Transaction is supported; Burdett Informational [Page 30] RFC 2801 IOTP/1.0 April 2000 - if required by a Payment Method as defined in its IOTP Supplement document. o "Limited" means the Trading Block must be understood and its content manipulated but not in every respect. Specifically, on the Signature Block, Consumers do not have to be able to validate digital signatures. An IOTP solution must support all the IOTP Transactions and Trading Blocks required by at least one role (column) as described in the above table for that solution to be described as "supporting IOTP". 3. Protocol Structure The previous section provided an introduction which explained: o Trading Roles which are the different roles which Organisations can take in a trade: Consumer, Merchant, Payment Handler, Delivery Handler and Customer Care Provider, and o Trading Exchanges where each Trading Exchange involves the exchange of data, between Trading Roles, in the form of a set of Trading Components. This section describes: o how Trading Components are constructed into Trading Blocks and the IOTP Messages which are physically sent in the form of [XML] documents between the different Trading Roles, o how IOTP Messages are exchanged between Trading Roles to create an IOTP Transaction o the XML definitions of an IOTP Message including a Transaction Reference Block - an XML element which identifies an IOTP Transaction and the IOTP Message within it o the definitions of the XML ID Attributes which are used to identify IOTP Messages, Trading Blocks and Trading Components and how these are referred to using Element References from other XML elements o how extra XML Elements and new user defined values for existing IOTP codes can be used when Extending IOTP, o how IOTP uses the Packaged Content Element to embed data such as payment protocol messages or detailed order definitions within an IOTP Message Burdett Informational [Page 31] RFC 2801 IOTP/1.0 April 2000 o how IOTP Identifies Languages so that different languages can be used within IOTP Messages o how IOTP handles both Secure and Insecure Net Locations when sending messages o how an IOTP Transaction can be cancelled. 3.1 Overview 3.1.1 IOTP Message Structure The structure of an IOTP Message and its relationship with Trading Blocks and Trading Components is illustrated in the diagram below. Burdett Informational [Page 32] RFC 2801 IOTP/1.0 April 2000 *+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+* IOTP MESSAGE <---------- IOTP Message - an XML Document which is | transported between the Trading Roles |-Trans Ref Block <----- Trans Ref Block - contains information which | | describes the IOTP Transaction and the IOTP | | Message. | |-Trans Id Comp. <--- Transaction Id Component - uniquely | | identifies the IOTP Transaction. The Trans Id | | Components are the same across all IOTP | | messages that comprise a single IOTP | | transaction. | |-Msg Id Comp. <----- Message Id Component - identifies and | describes an IOTP Message within an IOTP | Transaction |-Signature Block <----- Signature Block (optional) - contains one or | | more Signature Components and their | | associated Certificates | |-Signature Comp. <-- Signature Component - contains digital | | signatures. Signatures may sign digests of | | the Trans Ref Block and any Trading Component | | in any IOTP Message in the same IOTP | | transaction. | |-Certificate Comp. < Certificate Component (Optional) Used to check | the signature. |-Trading Block <------- Trading Block - an XML Element within an IOTP | |-Trading Comp. Message that contains a predefined set of | |-Trading Comp. Trading Components | |-Trading Comp. | |-Trading Comp. <--- Trading Components - XML Elements within a | Trading Block that contain a predefined set |-Trading Block of XML elements and attributes containing | |-Trading Comp. information required to support a Trading | |-Trading Comp. Exchange | |-Trading Comp. | |-Trading Comp. | |-Trading Comp. *-*-*-*-*-*--*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* Figure 6 IOTP Message Structure The diagram also introduces the concept of a Transaction Reference Block. This block contains, amongst other things, a globally unique identifier for the IOTP Transaction. Also each block and component is given an ID Attribute (see section 3.4) which is unique within an IOTP Transaction. Therefore the combination of the ID attribute and Burdett Informational [Page 33] RFC 2801 IOTP/1.0 April 2000 the globally unique identifier in the Transaction Reference Block is sufficient to uniquely identify any Trading Block or Trading Component. 3.1.2 IOTP Transactions A predefined set of IOTP Messages exchanged between the Trading Roles constitute an IOTP Transaction. This is illustrated in the diagram below. *+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+* CONSUMER MERCHANT Generate first IOTP Message --- | | | v Process incoming | I | ------------- IOTP Message & <------------- | | ------------ | IOTP Message | generate next IOTP | | ------------- Message | N | | | | v | | ------------- | T | Process incoming | IOTP Message | -------------- | | -----------> IOTP Message & ------------- | | generate next | E | IOTP Message | | | | | v Process incoming | R | ------------- IOTP Message <------------- | | ------------ | IOTP Message | generate last IOTP | | ------------- Message & stop | N | | | | v | | ------------- | E | Process last | IOTP Message | -------------- | | -------------> incoming IOTP ------------- | | Message & stop | | T | | v | | v STOP --- STOP *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*- Figure 7 An IOTP Transaction Burdett Informational [Page 34] RFC 2801 IOTP/1.0 April 2000 In the above diagram the Internet is shown as the transport mechanism. This is not necessarily the case. IOTP Messages can be transported using a variety of transport mechanisms. The IOTP Transactions (see section 9) in this version of IOTP are specifically: o Purchase. This supports a purchase involving an offer, a payment and optionally a delivery o Refund. This supports the refund of a payment as a result of, typically, an earlier purchase o Value Exchange. This involves two payments which result in the exchange of value from one combination of currency and payment method to another o Authentication. This supports the remote authentication of one Trading Role by another Trading Role using a variety of authentication algorithms, and the provision of an Organisation Information about the Trading Role that is being authenticated for use in, for example, the creation of an offer o Withdrawal. This supports the withdrawal of electronic cash from a financial institution o Deposit. This supports the deposit of electronic cash at a financial institution o Inquiry This supports inquiries on the status of an IOTP transaction which is either in progress or is complete o Ping This supports a simple query which enables one IOTP aware application to determine whether another IOTP application running elsewhere is working or not. 3.2 IOTP Message As described earlier, IOTP Messages are [XML] documents which are physically sent between the different Trading Roles that are taking part in a trade. The XML definition of an IOTP Message is as follows. <!ELEMENT IotpMessage ( TransRefBlk, SigBlk?, ErrorBlk?, Burdett Informational [Page 35] RFC 2801 IOTP/1.0 April 2000 ( AuthReqBlk | AuthRespBlk | AuthStatusBlk | CancelBlk | DeliveryReqBlk | DeliveryRespBlk | InquiryReqBlk | InquiryRespBlk | OfferRespBlk | PayExchBlk | PayReqBlk | PayRespBlk | PingReqBlk | PingRespBlk | TpoBlk | TpoSelectionBlk )* ) > <!ATTLIST IotpMessage xmlns CDATA 'iotp:ietf.org/iotp-v1.0' Content: TransRefBlk This contains information which describes an IOTP Message within an IOTP Transaction (see section 3.3 immediately below) AuthReqBlk, These are the Trading Blocks. AuthRespBlk, DeliveryReqBlk, The Trading Blocks present within an IOTP Message, DeliveryRespBlk and the content of a Trading Block itself is ErrorBlk dependent on the type of IOTP Transaction being InquiryReqBlk, carried out - see the definition of each InquiryRespBlk, transaction in section 9 Internet Open Trading OfferRespBlk, Protocol Transactions. PayExchBlk, PayReqBlk, Full definitions of each Trading Block are PayRespBlk, described in section 8. PingReqBlk, PingRespBlk, SigBlk, TpoBlk, TpoSelectionBlk Attributes: xmlns The [XML Namespace] definition for IOTP messages. Burdett Informational [Page 36] RFC 2801 IOTP/1.0 April 2000 3.2.1 XML Document Prolog The IOTP Message is the root element of the XML document. It therefore needs to be preceded by an appropriate XML Document Prolog. For example: <?XML Version='1.0'?> <!DOCTYPE IotpMessage > <IotpMessage> ... </IotpMessage> 3.3 Transaction Reference Block A Transaction Reference Block contains information which identifies the IOTP Transaction and IOTP Message. The Transaction Reference Block contains: o a Transaction Id Component which globally uniquely identifies the IOTP Transaction. The Transaction Id Components are the same across all IOTP messages that comprise a single IOTP transaction, o a Message Id Component which provides control information about the IOTP Message as well as uniquely identifying the IOTP Message within an IOTP Transaction, and o zero or more Related To Components which link this IOTP Transaction to either other IOTP Transactions or other events using the identifiers of those events. The definition of a Transaction Reference Block is as follows: <!ELEMENT TransRefBlk (TransId, MsgId, RelatedTo*) > <!ATTLIST TransRefBlk ID ID #REQUIRED > Attributes: ID An identifier which uniquely identifies the Transaction Reference Block within the IOTP Transaction (see section 3.4 ID Attributes). Content: TransId See 3.3.1 Transaction Id Component immediately below. MsgId See 3.3.2 Message Id Component immediately below. Burdett Informational [Page 37] RFC 2801 IOTP/1.0 April 2000 RelatedTo See 3.3.3 Related To Component immediately below. 3.3.1 Transaction Id Component This contains information which globally uniquely identifies the IOTP Transaction. Its definition is as follows: <!ELEMENT TransId EMPTY > <!ATTLIST TransId ID ID #REQUIRED Version NMTOKEN #FIXED '1.0' IotpTransId CDATA #REQUIRED IotpTransType CDATA #REQUIRED TransTimeStamp CDATA #REQUIRED > Attributes: ID An identifier which uniquely identifies the Transaction Id Component within the IOTP Transaction. Version This identifies the version of IOTP, and therefore the structure of the IOTP Messages, which the IOTP Transaction is using. IotpTransId Contains data which uniquely identifies the IOTP Transaction. It must conform to the rules for Message Ids in [RFC 822]. IotpTransTyp This is the type of IOTP Transaction being carried out. For Baseline IOTP it identifies a "standard" IOTP Transaction and implies the sequence and content of the IOTP Messages exchanged between the Trading Roles. The valid values for Baseline IOTP are: o BaselineAuthentication o BaselineDeposit o BaselinePurchase o BaselineRefund o BaselineWithdrawal o BaselineValueExchange o BaselineInquiry o BaselinePing Values of IotpTransType are managed under the procedure described in section 12 IANA Considerations which also allows user defined values of IotpTransType to be defined. Burdett Informational [Page 38] RFC 2801 IOTP/1.0 April 2000 In later versions of IOTP, this list will be extended to support different types of standard IOTP Transaction. It is also likely to support the type Dynamic which indicates that the sequence of steps within the transaction are non-standard. TransTimeStamp Where the system initiating the IOTP Transaction has an internal clock, it is set to the time at which the IOTP Transaction started in [UTC] format. The main purpose of this attribute is to provide an alternative way of identifying a transaction by specifying the time at which it started. Some systems, for example, hand held devices may not be able to generate a time stamp. In this case this attribute should contain the value "NA" for Not Available. 3.3.2 Message Id Component The Message Id Component provides control information about the IOTP Message as well as uniquely identifying the IOTP Message within an IOTP Transaction. Its definition is as follows. <!ELEMENT MsgId EMPTY > <!ATTLIST MsgId ID ID #REQUIRED RespIotpMsg NMTOKEN #IMPLIED xml:lang NMTOKEN #REQUIRED LangPrefList NMTOKENS #IMPLIED CharSetPrefList NMTOKENS #IMPLIED SenderTradingRoleRef NMTOKEN #IMPLIED SoftwareId CDATA #REQUIRED TimeStamp CDATA #IMPLIED > Attributes: ID An identifier which uniquely identifies the IOTP Message within the IOTP Transaction (see section 3.4 ID Attributes). Note that if an IOTP Message is resent then the value of this attribute remains the same. RespIotpMsg This contains the ID attribute of the Message Id Component of the IOTP Message to which this IOTP Message is a response. In this way all Burdett Informational [Page 39] RFC 2801 IOTP/1.0 April 2000 the IOTP Messages in an IOTP Transaction are unambiguously linked together. This field is required on every IOTP Message except the first IOTP Message in an IOTP Transaction. SenderTradingRoleRef The Element Reference (see section 3.5) of the Trading Role which has generated the IOTP message. It is used to identify the Net Locations (see section 3.9) of the Trading Role to which problems Technical Errors (see section 4.1) with any of Trading Blocks should be reported. Xml:lang Defines the language used by attributes or child elements within this component, unless overridden by an xml:lang attribute on a child element. See section 3.8 Identifying Languages. LangPrefList Optional list of Language codes that conform to [XML] Language Identification. It is used by the sender to indicate, in preference sequence, the languages that the receiver of the message ideally should use when generating a response. There is no obligation on the receiver to respond using one of the indicated languages, but using one of the languages is likely to provide an improved user experience. CharSetPrefList Optional list of Character Set identifiers that conform to [XML] Characters. It is used by the sender to indicate, in preference sequence, the character sets that the receiver of the message ideally should use when generating a response. There is no obligation on the receiver to respond using one of the character sets indicated, but using one of the character sets is likely to provide an improved user experience. SoftwareId This contains information which identifies the software which generated the IOTP Message. Its purpose is to help resolve interoperability problems that might occur as a result of incompatibilities between messages produced by different software. It is a single text string in the language defined by xml:lang. It must contain, as a minimum: Burdett Informational [Page 40] RFC 2801 IOTP/1.0 April 2000 o the name of the software manufacturer o the name of the software o the version of the software, and o the build of the software TimeStamp Where the device sending the message has an internal clock, it is set to the time at which the IOTP Message was created in [UTC] format. 3.3.3 Related To Component The Related To Component links IOTP Transactions to either other IOTP Transactions or other events using the identifiers of those events. Its definition is as follows. <!ELEMENT RelatedTo (PackagedContent) > <!ATTLIST RelatedTo ID ID #REQUIRED xml:lang NMTOKEN #REQUIRED RelationshipType NMTOKEN #REQUIRED Relation CDATA #REQUIRED RelnKeyWords NMTOKENS #IMPLIED > Attributes: ID An identifier which uniquely identifies the Related To Component within the IOTP Transaction. xml:lang Defines the language used by attributes or child elements within this component, unless overridden by an xml:lang attribute on a child element. See section 3.8 Identifying Languages. RelationshipType Defines the type of the relationship. Valid values are: o IotpTransaction. in which case the Packaged Content Element contains an IotpTransId of another IOTP Transaction o Reference in which case the Packaged Content Element contains the reference of some other, non-IOTP document. Values of RelationshipType are controlled under the procedures defined in section 12 IANA Considerations which also allows user defined values to be defined. Burdett Informational [Page 41] RFC 2801 IOTP/1.0 April 2000 Relation The Relation attribute contains a phrase in the language defined by xml:lang which describes the nature of the relationship between the IOTP transaction that contains this component and another IOTP Transaction or other event. The exact words to be used are left to the implementers of the IOTP software. The purpose of the attribute is to provide the Trading Roles involved in an IOTP Transaction with an explanation of the nature of the relationship between the transactions. Care should be taken that the words used to in the Relation attribute indicate the "direction" of the relationship correctly. For example: one transaction might be a refund for another earlier transaction. In this case the transaction which is a refund should contain in the Relation attribute words such as "refund for" rather than "refund to" or just "refund". RelnKeyWords This attribute contains keywords which could be used to help identify similar relationships, for example all refunds. It is anticipated that recommended keywords will be developed through examination of actual usage. In this version of the specification there are no specific recommendations and the keywords used are at the discretion of implementers. Content: PackagedContent The Packaged Content (see section 3.7) contains data which identifies the related transaction. Its format varies depending on the value of the RelationshipType. 3.4 ID Attributes IOTP Messages, Blocks (i.e. Transaction Reference Blocks and Trading Blocks), Trading Components (including the Transaction Id Component and the Signature Component) and some of their child elements are each given an XML "ID" attribute which is used to identify an instance of these XML elements. These identifiers are used so that one element can be referenced by another. All these attributes are given the attribute name ID. Burdett Informational [Page 42] RFC 2801 IOTP/1.0 April 2000 The values of each ID attribute are unique within an IOTP transaction i.e. the set of IOTP Messages which have the same globally unique Transaction ID Component. Also, once the ID attribute of an element has been assigned a value it is never changed. This means that whenever an element is copied, the value of the ID attribute remains the same. As a result it is possible to use these IDs to refer to and locate the content of any IOTP Message, Block or Component from any other IOTP Message, Block or Component in the same IOTP Transaction using Element References (see section 3.5). This section defines the rules for setting the values for the ID attributes of IOTP Messages, Blocks and Components. 3.4.1 IOTP Message ID Attribute Definition The ID attribute of the Message Id Component of an IOTP Message must be unique within an IOTP Transaction. It's definition is as follows: IotpMsgId_value ::= IotpMsgIdPrefix IotpMsgIdSuffix IotpMsgIdPrefix ::= NameChar (NameChar)* IotpMsgIdSuffix ::= Digit (Digit)* IotpMsgIdPrefix Apart from messages which contain: an Inquiry Request Trading Block, an Inquiry Response Trading Block, a Ping Request Trading Block or a Ping Response Trading Block; then the same prefix is used for all messages sent by the Merchant or Consumer role as follows: o "M" - Merchant o "C" - Consumer For messages which contain an Inquiry Request Trading Block or a Ping Request Trading Block, the prefix is set to "I" for Inquiry. For messages which contain an Inquiry Response Trading Block or a Ping Response Trading Block, the prefix is set to "Q". The prefix for the other roles in a trade is contained within the Organisation Component for the role and are typically set by the Merchant. The following is recommended as a guideline and must not be relied upon: Burdett Informational [Page 43] RFC 2801 IOTP/1.0 April 2000 o "P" - First (only) Payment Handler o "R" - Second Payment Handler o "D" - Delivery Handler o "C" - Deliver To As a guideline, prefixes should be limited to one character. NameChar has the same definition as the [XML] definition of NameChar. IotpMsgIdSuffix The suffix consists of one or more digits. The suffix must be unique within a Trading Role within an IOTP Transaction. The following is recommended as a guideline and must not be relied upon: o the first IOTP Message sent by a trading role is given the suffix "1" o the second and subsequent IOTP Messages sent by the same trading role are incremented by one for each message o no leading zeroes are included in the suffix Put more simply the Message Id Component of the first IOTP Message sent by a Consumer would have an ID attribute of, "C1", the second "C2", the third "C3" etc. Digit has the same definition as the [XML] definition of Digit. 3.4.2 Block and Component ID Attribute Definitions The ID Attribute of Blocks and Components must also be unique within an IOTP Transaction. Their definition is as follows: BlkOrCompId_value ::= IotpMsgId_value "." IdSuffix IdSuffix ::= Digit (Digit)* IotpMsgId_value The ID attribute of the Message ID Component of the IOTP Message where the Block or Component is first used. In IOTP, Trading Components and Trading Blocks are copied from one IOTP Message to another. The ID attribute does not change when an existing Trading Block or Component is copied to another IOTP Message. Burdett Informational [Page 44] RFC 2801 IOTP/1.0 April 2000 IdSuffix The suffix consists of one or more digits. The suffix must be unique within the ID attribute of the Message ID Component used to generate the ID attribute. The following is recommended as a guideline and must not be relied upon: o the first Block or Component sent by a trading role is given the suffix "1" o the ID attributes of the second and subsequent Blocks or Components are incremented by one for each new Block or Component added to an IOTP Message o no leading zeroes are included in the suffix Put more simply, the first new Block or Component added to the second IOTP Message sent, for example, by a consumer would have a an ID attribute of "C2.1", the second "C2.2", the third "C2.3" etc. Digit has the same definition as the [XML] definition of Digit. Burdett Informational [Page 45] RFC 2801 IOTP/1.0 April 2000 3.4.3 Example of use of ID Attributes The diagram below illustrates how ID attribute values are used. *+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+* 1st IOTP MESSAGE 2nd IOTP MESSAGE (e.g., from Merchant to (e.g., from Consumer to Consumer Payment Handler) IOTP MESSAGE IOTP MESSAGE * |-Trans Ref Block. ID=M1.1 |-Trans Ref Block.ID=C1.1* | |-Trans Id Comp. ID = M1.2 ------------>| |-Trans Id Comp. | | Copy Element | | ID=M1.2 | |-Msg Id Comp. ID = M1 | |-Msg Id Comp. ID=C1 * | | |-Signature Block. ID=M1.8 |-Signature Block.ID=C1.5* | |-Sig Comp. ID=M1.15 ------------------>| |-Comp. ID=M1.15 | Copy Element | |-Trading Block. ID=M1.3 |-Trading Block.ID=C1.2 * | |-Comp. ID=M1.4 -------------------------->|-Comp. ID=M1.4 | | Copy Element | | |-Comp. ID=M1.5 -------------------------->|-Comp. ID=M1.5 | | Copy Element | | |-Comp. ID=M1.6 |-Comp. ID=C1.3 * | |-Comp. ID=M1.7 |-Comp. ID=C1.4 * | |-Trading Block. ID=M1.9 |-Comp. ID=M1.10 * = new elements |-Comp. ID=M1.11 |-Comp. ID=M1.12 |-Comp. ID=M1.13 *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*- Figure 8 Example use of ID attributes 3.5 Element References A Trading Component or one of its child XML elements, may contain an XML attribute that refers to another Block (i.e. a Transaction Reference Block or a Trading Block) or Trading Component (including a Transaction Id and Signature Component). These Element References are used for many purposes, a few examples include: o identifying an XML element whose Digest is included in a Signature Component, Burdett Informational [Page 46] RFC 2801 IOTP/1.0 April 2000 o referring to the Payment Handler Organisation Component which is used when making a Payment An Element Reference always contains the value of an ID attribute of a Block or Component. Identifying the IOTP Message, Trading Block or Trading Component which is referred to by an Element Reference, involves finding the XML element which: o belongs to the same IOTP Transaction (i.e. the Transaction Id Components of the IOTP Messages match), and o where the value of the ID attribute of the element matches the value of the Element Reference. Note: The term "match" in this specification has the same definition as the [XML] definition of match. An example of "matching" an Element Reference is illustrated in the example below. Burdett Informational [Page 47] RFC 2801 IOTP/1.0 April 2000 *+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+*+* 1st IOTP MESSAGE 2nd IOTP MESSAGE (e.g., from Merchant to (e.g., from Consumer to Consumer Payment Handler) IOTP MESSAGE IOTP MESSAGE |-Trans Ref Block. ID=M1.1 Trans ID |-Trans RefBlock. ID=C1.1 | |-Trans Id Comp. ID = M1.2 <-Components-|->|-TransId Comp.ID=M1.2 | | must be | | | |-Msg Id Comp. ID = M1 Identical | |-Msg Id Comp. ID=C1 | ^ | |-Signature Block. ID=M1.8 | |-Signature Block.ID=C1.5 | |-Sig Comp. ID=M1.15 | | |-Comp. ID=M1.15 | AND | |-Trading Block. ID=M1.3 | |-Trading Block. ID=C1.2 | |-Comp. ID=M1.4 | |-Comp. ID=M1.4 | | v | | |-Comp. ID=M1.5 <-------- -ID Attribute |-Comp. ID=M1.5 | | and El Ref | | |-Comp. ID=M1.6 values must |-Comp. ID=C1.3 | | match--------|--> El Ref=M1.5 | |-Comp. ID=M1.7 |-Comp. ID=C1.4 | |-Trading Block. ID=M1.9 |-Comp. ID=M1.10 |-Comp. ID=M1.11 |-Comp. ID=M1.12 |-Comp. ID=M1.13 *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*- Figure 9 Element References Note: Element Reference attributes are defined as "NMTOKEN" rather than "IDREF" (see [XML]). This is because an IDREF requires that the XML element referred to is in the same XML Document. With IOTP this is not necessarily the case. 3.6 Extending IOTP Baseline IOTP defines a minimum protocol which systems supporting IOTP must be able to accept. As new versions of IOTP are developed, additional types of IOTP Transactions will be defined. In addition to this, Baseline and future versions of IOTP will support user extensions to IOTP through two mechanisms: Burdett Informational [Page 48] RFC 2801 IOTP/1.0 April 2000 o extra XML elements, and o new values for existing IOTP codes. 3.6.1 Extra XML Elements The XML element and attribute names used within IOTP constitute an [XML Namespace] as identified by the xmlns attribute on the IotpMessage element. This allows IOTP to support the inclusion of additional XML elements within IOTP messages through the use of [XML Namespaces]. Using XML Namespaces, extra XML elements may be included at any level within an IOTP message including: o new Trading Blocks o new Trading Components o new XML elements within a Trading Component. The following rules apply: o any new XML element must be declared according to the rules for [XML Namespaces] o new XML elements which are either Trading Blocks or Trading Components must contain an ID attributes with an attribute name of ID. In order to make sure that extra XML elements can be processed properly, IOTP reserves the use of a special attribute, IOTP:Critical, which takes the values True or False and may appear in extra elements added to an IOTP message. The purpose of this attribute is to allow an IOTP aware application to determine if the IOTP transaction can safely continue. Specifically: o if an extra XML element has an "IOTP:Critical" attribute with a value of "True" and an IOTP aware application does not know how to process the element and its child elements, then the IOTP transaction has a Technical Error (see section 4.1) and must fail. o if an extra XML element has an "IOTP:Critical" attribute with a value of "False" then the IOTP transaction may continue if the IOTP aware application does not know how to process it. In this case: Burdett Informational [Page 49] RFC 2801 IOTP/1.0 April 2000 - any extra XML elements contained within an XML element defined within the IOTP namespace, must be included with that element whenever the IOTP XML element is used or copied by IOTP - the content of the extra element must be ignored except that it must be included when it is used in the creation of a digest as part of the generation of a signature o if an extra XML element has no "IOTP:Critical" attribute then it must be treated as if it had an "IOTP:Critical" attribute with a value of "True" o if an XML element contains an "IOTP:Critical" attribute, then the value of that attribute is assumed to apply to all the child elements within that element In order to ensure that documents containing "IOTP:Critical" are valid, it is declared as part of the DTD for the extra element as: IOTP:Critical (True | False ) 'True' 3.6.2 Opaque Embedded Data If IOTP is to be extended using Opaque Embedded Data then a Packaged Content Element (see section 3.7) should be used to encapsulate the data. 3.7 Packaged Content Element The Packaged Content element supports the concept of an embedded data stream, transformed to both protect it against misinterpretation by transporting systems and to ensure XML compatibility. Examples of its use in IOTP include: o to encapsulate payment scheme messages, such as SET messages, o to encapsulate a description of an order, a payment note, or a delivery note. In general it is used to encapsulate one or more data streams. This data stream has three standardised attributes that allow for identification, decoding and interpretation of the contents. Its definition is as follows. Burdett Informational [Page 50] RFC 2801 IOTP/1.0 April 2000 <!ELEMENT PackagedContent (#PCDATA) > <!ATTLIST PackagedContent Name CDATA #IMPLIED Content NMTOKEN "PCDATA" Transform (NONE|BASE64) "NONE" > Attributes: Name Optional. Distinguishes between multiple occurrences of Packaged Content Elements at the same point in IOTP. For example: <ABCD> <PackagedContent Name='FirstPiece'> snroasdfnas934k </PackagedContent> <PackagedContent Name='SecondPiece'> dvdsjnl5poidsdsflkjnw45 </PackagedContent> </ABCD> The name attribute may be omitted, for example if there is only one Packaged Content element. Content This identifies what type of data is contained within the Content of the Packaged Content Element. The valid values for the Content attribute are as follows: o PCDATA. The content of the Packaged Content Element can be treated as PCDATA with no further processing. o MIME. The content of the Packaged Content Element is a complete MIME item. Processing should include looking for MIME headers inside the Packaged Content Element. o MIME:mimetype. The content of the Packaged Content Element is MIME content, with the following header "Content-Type: mimetype". Although it is possible to have MIME:mimetype with the Transform attribute set to NONE, it is far more likely to have Transform attribute set to BASE64. Note that if Transform is NONE is used, then the entire content must still conform to PCDATA. Some characters will need to be encoded either as the XML default entities, or as numeric character entities. Burdett Informational [Page 51] RFC 2801 IOTP/1.0 April 2000 o XML. The content of the Packaged Content Element can be treated as an XML document. Entities and CDATA sections, or Transform set to BASE64, must be used to ensure that the Packaged Content Element contents are legitimate PCDATA. Values of the Content attribute are controlled under the procedures defined in section 12 IANA Considerations which also allows user defined values to be defined. Transform This identifies the transformation that has been done to the data before it was placed in the content. Valid values are: o NONE. The PCDATA content of the Packaged Content Element is the correct representation of the data. Note that entity expansion must occur first (i.e. replacement of & and ) before the data is examined. CDATA sections may legitimately occur in a Packaged Content Element where the Transform attribute is set to NONE. o BASE64. The PCDATA content of the Packaged Content Element represents a BASE64 encoding of the actual content. Content: PCDATA This is the actual data which has been embedded. The format of the data and rules on how to decode it are contained in the Content and the Transform attributes Note that any special details, especially custom attributes, must be represented at a higher level. 3.7.1 Packaging HTML The packaged content may contain HTML. In this case the following conventions are followed: o references to any documents, images or other things, such as sounds or web pages, which can affect the recipient's understanding of the data which is being packaged must refer to other Packaged Elements contained within the same parent element, e.g., an Order Description Burdett Informational [Page 52] RFC 2801 IOTP/1.0 April 2000 o if more than one Packaged Content element is included within a parent element in order to meet the previous requirement, then the Name attribute of the top level Packaged Content from which references to all other Packaged Elements can be determined, should have a value of Main o relative references to other documents, images, etc. from one Packaged Content element to another are realised by setting the value of the relative reference to the Name attribute of another Packaged Content element at the same level and within the same parent element o no external references that require the reference to be resolved immediately should be used. As this could make the HTML difficult or impossible to display completely o [MIME] is used to encapsulate the data inside each Packaged Element. This means that the information in the MIME header used to identify the type of data which has been encapsulated and therefore how it should be displayed. If the above conventions are not followed by, for example, including external references which must be resolved, then the recipient of the HTML should be informed. Note: As an implementation guideline the values of the Name Attributes allocated to Packaged Content elements should make it possible to extract each Packaged Content into a directory and then display the HTML directly 3.7.2 Packaging XML Support for XML is recommended. When XML needs to be displayed, for example to display the content of an Order Description to a Consumer, then implementers should follow the latest recommendations of the World Wide Web Consortium. Note: At the time of writing this specification, standards are under development that specify XML style sheets that show how XML documents should be displayed. See: o "Extensible Stylesheet Language (XSL) Specification" at http://www.w3.org/TR/WD-xsl, and o "Associating stylesheets with XML documents" at http://www.w3.org/TR/xml-stylesheet. Burdett Informational [Page 53] RFC 2801 IOTP/1.0 April 2000 Once these standards become W3C "Recommendations", then it is anticipated that this specification will be amended if practical. 3.8 Identifying Languages IOTP uses [XML] Language Identification to specify which languages are used within the content and attributes of IOTP Messages. The following principles have been used in order to determine which XML elements contain an xml:lang Attributes: o a mandatory xml:lang attribute is contained on every Trading Component which contains attributes or content which may need to be displayed or printed in a particular language o an optional xml:lang attribute is included on child elements of these Trading Components. In this case the value of xml:lang, if present, overrides the value for the Trading Component. xml:lang attributes which follow these principles are included in the Trading Components and their child XML elements defined in section 7. A sender of a message, typically a Consumer can indicate a preference for a language, and a character set by specifying a list of preferred languages/character sets in a Message Id Component (see section 3.3.2). Note that there is no obligation on the receiver of such a message to respond using one of the listed languages/character sets as they may not have the technology to be able to do it. It also means that the ability to handle these lists is not a requirement for conformance to this specification. However the ability to respond, for example using one of the stated languages/character sets is likely to provide a better user experience. 3.9 Secure and Insecure Net Locations IOTP contains several "Net Locations" which identify places where, typically, IOTP Messages may be sent. Net Locations come in two types: o "Secure" Net Locations which are net locations where privacy of data is secured using, for example, encryption methods such as [SSL/TLS], and o "Insecure" Net Locations where privacy of data is not assured. Note that either a Secure Net Location or an Insecure Net Location or both must be present. Burdett Informational [Page 54] RFC 2801 IOTP/1.0 April 2000 If only one of the two Net Locations is present, then the one present must be used. Where both types of net location are present then either may be used depending on the preference of the sender of the message. 3.10 Cancelled Transactions Any Trading Role involved in an IOTP transaction may cancel that transaction at any time. 3.10.1 Cancelling Transactions IOTP Transactions are cancelled by sending an IOTP message containing just a Cancel Block with an appropriate Status Component to the other Trading Role involved in the Trading Exchange. Note: The Cancel Block can be sent asynchronously of any other IOTP Message. Specifically it can be sent either before sending or after receiving an IOTP Message from the other Trading Role If an IOTP Transaction is cancelled during a Trading Exchange (i.e. the interval between sending a "request" block and receiving the matching "response" block) then the Cancel Block is sent to the same location as the next IOTP Message in the Trading Exchange would have been sent. If a Consumer cancels a transaction after a Trading Exchange has completed (i.e. the "response" block for the Trading Exchange has been received), but before the IOTP Transaction has finished then the Consumer sends a Cancel Block with an appropriate Status Component to the net location identified by the SenderNetLocn or SecureSenderNetLocn contained in the Protocol Options Component (see section 7.1) contained in the TPO Block (see section 8.1) for the transaction. This is normally the Merchant Trading Role. A Consumer should not send a Cancel Block after the IOTP Transaction has completed. Cancelling a complete transaction should be treated as a technical error. After cancelling the IOTP Transaction, the Consumer should go to the net location specified by the CancelNetLocn attribute contained in the Trading Role Element for the Organisation that was sent the Cancel Block. A non-Consumer Trading Role should only cancel a transaction: o after a request block has been received and Burdett Informational [Page 55] RFC 2801 IOTP/1.0 April 2000 o before the response block has been sent If a non-Consumer Trading Role cancels a transaction at any other time it should be treated by the recipient as an error. 3.10.2 Handling Cancelled Transactions If a Cancel Block is received by a Consumer at a point in the IOTP Transaction when cancellation is allowed, then the Consumer should stop the transaction. If a Cancel Block is received by a non-Consumer role, then the Trading Role should anticipate that the Consumer may go to the location specified by the CancelNetLocn attribute contained in the Trading Role Element for the Trading Role. 4. IOTP Error Handling IOTP is designed as a request/response protocol where each message is composed of a number of Trading Blocks which contain a number of Trading Components. There are several interrelated considerations in handling errors, re-transmissions, duplicates, and the like. These factors mean IOTP aware applications must manage message flows more complex than the simple request/response model. Also a wide variety of errors can occur in messages as well as at the transport level or in Trading Blocks or Components. This section describes at a high level how IOTP handles errors, retries and idempotency. It covers: o the different types of errors which can occur. This is divided into: - "technical errors" which are independent of the purpose of the IOTP Message, - "business errors" which indicate that there is a problem specific to the process (e.g., payment or delivery) which is being carried out, and o the depth of the error which indicates whether the error is at the transport, message or block/component level o how the different trading roles should handle the different types of messages which they may receive. Burdett Informational [Page 56] RFC 2801 IOTP/1.0 April 2000 4.1 Technical Errors Technical Errors are those which are independent of the meaning of the message. This means, they can affect any attempt at IOTP communication. Typically they are handled in a standard fashion with a limited number of standard options for the user. Specifically these are: o retrying the transmission, or o cancelling the transaction. When communications are operating sufficiently well, a technical error is indicated by an Error Component (see section 7.21) in an Error Block (see section 8.17) sent by the party which detected the error in an IOTP message to the party which sent the erroneous message. If communications are too poor, a message which was sent may not reach its destination. In this case a time-out might occur. The Error Codes associated with Technical Errors are recorded in the Error Component which lists all the different technical errors which can be set. 4.2 Business Errors Business Errors may occur when the IOTP messages are "technically" correct. They are connected with a particular process, for example, an offer, payment, delivery or authentication, where each process has a different set of possible business errors. For example, "Insufficient funds" is a reasonable payment error but makes no sense for a delivery while "Back ordered" is a reasonable delivery error but not meaningful for a payment. Business errors are indicated in the Status Component (see section 7.16) of a "response block" of the appropriate type, for example a Payment Response Block or a Delivery Response Block. This allows whatever additional response related information is needed to accompany the error indication. Business errors must usually be presented to the user so that they can decide what to do next. For example, if the error is insufficient funds in a Brand Independent Offer (see section 9.1.2.2), the user might wish to choose a different payment instrument/account of the same brand or a different brand or payment system. Alternatively, if Burdett Informational [Page 57] RFC 2801 IOTP/1.0 April 2000 the IOTP based implementation allows it and it makes sense for that instrument, the user might want to put more funds into the instrument/account and try again. 4.3 Error Depth The three levels at which IOTP errors can occur are the transport level, the message level, and the block level. Each is described below. 4.3.1 Transport Level This level of error indicates a fundamental problem in the transport mechanism over which the IOTP communication is taking place. All transport level errors are technical errors and are indicated by either an explicit transport level error indication, such as a "No route to destination" error from TCP/IP, or by a time out where no response has been received to a request. The only reasonable automatic action when faced with transport level errors is to retry and, after some number of automatic retries, to inform the user. The explicit error indications that can b